Browsing Posts in From the CEO

Earlier this week, we announced that Group Logic has taken on a new vision and strategy to focus our efforts on providing solutions that empower digital content driven collaboration within our customer’s environments.  In part, our announcement said: “The increasingly pervasive business role of digital content, combined with pressures to reduce costs and increase business efficiency, has further escalated the demand for digital content-based collaboration among enterprises. GLI will focus on delivering software solutions that let companies quickly and easily access, share, and extend their digital content investments to support collaborative business processes and drive strategic advantage – both in the enterprise and in the cloud.”

We’ve worked hard over the last several months to re-focus our company and our product portfolio in support of our customers’ business problems.  We are invested in the technologies that customers have told us they need in order to access, share and manage digital assets, whether on a local server or in the cloud.   These investments have resulted in new capabilities and improvements to the Group Logic products our customers have come to rely upon as well as new products that we are excited to tell you about.

In a second announcement that occurred today, we announced a brand new line-up of our MassTransit Managed File Transfer (MFT) solution suite.  We unveiled a new version of our enterprise MFT solution, newly renamed, MassTransit HP 7.0.  MassTransit HP 7.0 is the company’s highest performance, most reliable and easiest to use MFT solution yet.  To fuel its performance boost, MassTransit HP now supports a new UDP-based protocol that yields the highest performance data transfer rates and eliminates latency issues.  Benchmarked at speeds up to 20X faster than other leading, FTP-based offerings – MassTransit HP is also faster than any other UDP-enabled product in the market today.

In addition, we’re releasing the industry’s first completely free, commercially developed and supported Secure File Transfer Protocol (SFTP) server offering.  Built on the core MassTransit engine,  MassTransit SFTP will allow our existing customers to standardize on a single Managed File Transfer platform at no additional cost.   Organizations that don’t currently use MassTransit, can now deploy a supported, FREE SFTP server they can upgrade to higher performance protocols as their business needs demand faster file transfers.

We’ll have more announcements to make in the coming days of July, so stay tuned!

According to Forrester Research¹, 94% of us use email as our primary collaboration tool.  Whether it’s for sharing medical research information, financial records, or the latest marketing campaign creative layouts, email has become the ubiquitous vehicle for sharing today’s rapidly growing wealth of unstructured data (e.g. PDFs, PowerPoint charts, digital images, audio and video).

In fact, a recent survey conducted by Group Logic showed that 70% use email most often to share large files (read unstructured data).  So what’s the problem here?

As the amount and size of digital content grows over time, it has simply gotten to the point where it won’t fit through the email pipe anymore.  Take for example, marketing creative files.  A short television ad spot can take hundreds of megabytes of storage.  Sending this through traditional email systems simply won’t work.

Using email to send files is slow, inefficient, unreliable, and actually creates a great deal of potential for legal liability.  It’s an example of one of the ad-hoc business processes that smart companies are eliminating now in favor of more effective technologies like Managed File Transfer (MFT).  We see more and more companies extending their existing email tools with embedded MFT solutions that strip out attachments and transfer them in a more secure, efficient way.

And then there’s the security aspect.  Objects like medical images, or sensitive financial records needs a whole new level of security – not just to make sure they don’t fall into the wrong hands, but also to comply with today’s strict regulatory compliance standards – standards like SOX, HIPAA, or GLBA.

In the survey referenced above, over half (51 percent) admitted at least one type of other email error while trying to collaborate with large digital files.  Perhaps most alarmingly, nearly 10 per cent admitted emailing a customer an attachment meant for a different customer altogether.

Despite email’s prevalence, it’s clear that once companies really begin to scale their collaboration efforts, company leaders quickly realize the importance of using solutions like MFT for secure and governed transfer of digital assets.  And while we view MFT as an critical means of bridging the gaps in today’s email and collaboration tools, it goes without saying that the adoption of known best practices is essential to ensuring effective control and compliance over how information is shared within the enterprise.

1 – “The State of Collaboration Software Adoption”, Forrester Research, April 2010

The pervasive business role of digital content, combined with pressures to reduce costs and increase business efficiency, has escalated the demand for enterprises to better access, share, and manage digital assets. In an effort to meet this demand, organizations have implemented a variety of Enterprise Content Management and Collaboration solutions.

And while these solutions address some of the functional requirements for storing, indexing and retrieving digital content, in many cases, they fall short in effectively addressing today’s collaboration challenges. In addition, our customers report inherent reliability, ease of use, performance and security issues that impair effective digital content access and sharing between ECM/Collaboration systems and their users. Most importantly, these solutions often lack the ability to handle the more stringent demands of digital content-driven business processes.

Organizations are simultaneously seeking new models to more effectively scale their IT infrastructure.  By moving more IT resources into the cloud, better economies of scale are gained by leveraging demand based capacity allocation.  This shift toward cloud computing is not without its challenges.  The cloud is only effective provided that it serves as an extension of locally deployed applications and operates at a performance comparative to local infrastructure.  In order for the cloud to serve as a meaningful deployment option for ECM/Collaboration systems, the transparent, secure, and high performance movement of digital content into and out of the cloud is essential.

Finally, many ECM/Collaboration solutions aren’t capable of supporting today’s multi-platform environments.  And while this has not had an effect on Windows users, Mac users deal with performance, security, data integrity and management issues everyday arising from the inconsistencies between Windows and Mac environments.

We believe that what are needed are solutions to help bridge the gaps left by today’s ECM and collaboration solutions.  In the coming weeks, you’ll hear more from us about the strategic challenges we all must face to address both today’s and tomorrow’s trends in collaboration and information sharing today.