The pervasive business role of digital content, combined with pressures to reduce costs and increase business efficiency, has escalated the demand for enterprises to better access, share, and manage digital assets. In an effort to meet this demand, organizations have implemented a variety of Enterprise Content Management and Collaboration solutions.
And while these solutions address some of the functional requirements for storing, indexing and retrieving digital content, in many cases, they fall short in effectively addressing today’s collaboration challenges. In addition, our customers report inherent reliability, ease of use, performance and security issues that impair effective digital content access and sharing between ECM/Collaboration systems and their users. Most importantly, these solutions often lack the ability to handle the more stringent demands of digital content-driven business processes.
Organizations are simultaneously seeking new models to more effectively scale their IT infrastructure. By moving more IT resources into the cloud, better economies of scale are gained by leveraging demand based capacity allocation. This shift toward cloud computing is not without its challenges. The cloud is only effective provided that it serves as an extension of locally deployed applications and operates at a performance comparative to local infrastructure. In order for the cloud to serve as a meaningful deployment option for ECM/Collaboration systems, the transparent, secure, and high performance movement of digital content into and out of the cloud is essential.
Finally, many ECM/Collaboration solutions aren’t capable of supporting today’s multi-platform environments. And while this has not had an effect on Windows users, Mac users deal with performance, security, data integrity and management issues everyday arising from the inconsistencies between Windows and Mac environments.
We believe that what are needed are solutions to help bridge the gaps left by today’s ECM and collaboration solutions. In the coming weeks, you’ll hear more from us about the strategic challenges we all must face to address both today’s and tomorrow’s trends in collaboration and information sharing today.